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RVBA-SERVIPrivate

ServiceNow

US
Verified credentials
SBTi Validated1.5°C
Decarbonisation trajectory · all scopes
Scope 3· base 2024 · 301k tCO2e

No targets available; showing actuals against baseline.

Headline intensities

·Values in USD ($)
Peer cohort: · lower is better
Revenue intensity
Carbon / $m revenue
tCO2e / $m revenue

Carbon per million dollars of revenue. The legacy industry-standard reference (CDP, MSCI). Useful for cross-sector context, but distorted by margin — high-margin firms appear artificially efficient. Read alongside the operational and asset intensities for the full picture.

Operational intensity
Carbon / $m OpEx
tCO2e / $m OpEx

OpEx (operating expenditure) is the running cost of the business — staff, services, energy, materials. This shows how carbon-intensive operations are per million dollars of spend. Removes the margin distortion that revenue-based ratios introduce.

Economic intensity
Carbon / $m EVIC
tCO2e / $m EVIC

EVIC (Enterprise Value Including Cash) is the firm's total capital footprint — equity + debt + cash + minority interest. The EU's standard intensity measure (SFDR PAI 3) — answers: how much carbon does each million of capital deployed in this business produce?

Asset intensity
Carbon / $m PP&E + leased
tCO2e / $m PP&E

PP&E (Property, Plant & Equipment) plus leased real-estate assets is the firm's physical infrastructure on the balance sheet. This shows the carbon intensity of that physical footprint — uses Scope 1+2+3 for consistency with the other headline intensities. Surfaces stranded-asset risk for asset-heavy firms.

Climate action evidence

3 records · 1 source
Net-zero claim · FY2030 · In corporate strategy · nzt
Net zero by 2030
Carbon credits retired
1,445 tCO2e
1 retirement · FY2019 · third-party verified
No self-reported carbon removals for FY2019.
Last traced year · FY2018 · 400 tCO2e across 1 retirement
By credit quality
  • Avoidance / reductions1,445 tCO2e(100%)
Retirements by year and credit class
2019
1.4ktCO₂e
2018
400tCO₂e
Avoidance
Renewable electricity
No third-party REC retirements on file and no self-reported renewable share disclosed.
Sources
  • · gold_standard
Registry retirements are direct evidence; commitments are forward-looking pledges. EPA snapshot covers FY2019–FY2020.

Targets

Near-term

3 targets
ScopeBaseTargetReductionAlignmentProgressStatus
Scope 1 + 2Absolute202420264,846 tCO2e1.5°Cabsolute-value target
Scope 1 + 2Absolute20192026−70%1.5°Cinsufficient data
Scope 3Intensity20192026−40%intensity — not tracked vs absolute

Net zero

1 target
ScopeBaseTargetReductionAlignmentProgressStatus
Scope 1 + 2 + 320192030In corporate strategyabsolute-value target

⚠ Some targets show progress vs the earliest extracted year as a baseline approximation. The real base-year value will be used once historical reports are extracted.

Progress · absolute tCO2e

no Scope 1 + 2 trajectory data
Scope 3 trajectory
ActualLinear1.5°C

No target available for this scope.

Partial profile

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Latest news· last 4 of 4

full news log →
  • Medium-term revenue target of $15B+ by 2026

    On track to achieve medium-term target of $15B+ by 2026; nearly $11 billion revenue achieved in 2024.

    2024
  • President & COO resignation following compliance investigation

    On July 24, 2024, the Company and its President and Chief Operating Officer (Chirantan J. Desai) came to mutual agreement that he would resign following an internal investigation into compliance issues related to hiring of former US Army CIO. DOJ commenced its own investigation.

    2024
  • Useful life of data center equipment extended from 4 to 5 years

    In January 2024, completed assessment of useful life of data center equipment and increased it from four to five years. Effect for the year was reduction in depreciation expense of $101 million and increase in net income of $81 million.

    2024
  • Acquisition of G2K Group GmbH

    Acquired all outstanding shares of G2K Group GmbH, an AI-powered platform, for $465 million in cash. Intended to enhance the Now Platform with smart IoT technology.

    2023

Latest reporting year· 3 earlier years on Data-by-year tab

all years + ratios →

2025

reporting year
Financials
Revenue
OpEx
FTE
Market cap (FY-end)
Climate
Scope 1
Scope 2 (market)
Scope 2 (location)
Scope 3 total

Source documents· FY2024

all documents →
sustainability report2024
via manual upload · 2.5 MB
extractedOPEN PDF ↗