Emirates Telecommunications Group Company PJSC — full event log
Every event we have on file across every reporting year. The Data-by-year tab summarises the top 10 per year; this page shows them all.
← back to Data by year2024· 11 events
e& enterprise acquired 100% of GlassHouse, a Türkiye-based cloud services provider, for USD 57.8 million (AED 212 million). Expands e& enterprise capabilities in private cloud and managed services into Türkiye, Qatar and South Africa.
sustainability_report p.57
e& published its Group Climate Transition Plan, setting SBTi-validated near-term targets: 43% reduction in Scope 1+2 GHG emissions group-wide by 2030 vs 2022 baseline; 25% reduction in Scope 3 by 2030 vs 2022 baseline; net zero Scope 1+2 UAE operations by 2030; net zero group-wide Scope 1+2 by 2040; net zero Scope 1,2,3 by 2050. One of first in the region to publish such a plan.
sustainability_report p.80
e& announced that for the first time in 2025, an independent third party will verify/audit their emissions data. In 2024, no external assurance was in place for climate disclosures.
sustainability_report p.71
e& acquired a controlling stake (50% +1 economic share) in PPF Telecom Group B.V. for initial consideration of EUR 2.38 billion (AED 9.4bn), adding ~12 million customers across Central and Eastern Europe. Creates e& PPF Telecom entity. Consolidated from November 2024.
sustainability_report p.35
e& released its Climate Transition Plan outlining comprehensive Scope 1, 2, and 3 climate targets — one of the first in the region to do so. Scope 3 data collection improving through supplier engagement via EcoVadis platform (Project Life Phase 1 completed).
sustainability_report p.15
e& pursues a multi-track renewable energy strategy to achieve 100% renewable electricity in UAE operations by 2030. In Egypt, a Power Purchase Agreement delivered 17% renewable energy usage. In the UAE, International Renewable Energy Certificates (I-RECs) are purchased to support the energy transition. On-site solar is being deployed across exchange and mobile sites, with installed capacity projected to generate 1,878 MWh annually and eliminate 0.6 million litres of diesel usage per year while reducing carbon by 2,490 tonnes. Renewable energy grew from 2% of total energy in 2022 to 7% in 2024 (272,284 MWh).
sustainability_report p.82
e& deployed free-air cooling across 886 sites in the UAE and began replacing refrigerants with lower Global Warming Potential (GWP) alternatives to reduce both electricity and Scope 1 fugitive emissions. In the UAE, 400 diesel generators were decommissioned in 2024. In Afghanistan, 112 sites implemented super-capacitor solutions, reducing fuel consumption by 604,000 litres per year. In Egypt, 2,500+ remote monitoring solutions were deployed. Energy efficiency is one of six strategies in the Climate Transition Plan addressing stationary combustion, electricity, mobile combustion and refrigerant categories.
sustainability_report p.79
e& is replacing its combustion vehicle fleet with electric alternatives. As of 2024, 102 electric vehicles are in operation in the UAE. Through its Charge&go initiative, e& has installed approximately 170 EV chargers across all Emirates and became the UAE's leading EV charging infrastructure provider. The initiative contributed to offsetting 1,760 tonnes of CO2 and displacing 304,000 litres of oil in 2024. Fleet electrification is one of six decarbonisation strategies within the Climate Transition Plan.
sustainability_report p.85
e& launched Project Life at COP28 to drive supplier sustainability, targeting a 25% reduction in Scope 3 emissions by 2030 (SBTi-validated). Phase 1 (completed 2024) involved assessing the top ten suppliers' carbon reduction targets — seven of which are SBTi-aligned — and onboarding suppliers onto the EcoVadis platform. ESG principles have been embedded into procurement policies. e& is also engaging with key investee companies to align M&A transition pathways with decarbonisation objectives. Phase 2 begins 2025.
sustainability_report p.82
e& deployed over 1,100 AI use cases across its operations, including network energy optimisation, predictive maintenance, and automation of routine processes. RPA automates 180+ processes managing over 10 million transactions, saving 523,000+ work hours annually. AI-powered network forecasting and self-care solutions reduce unnecessary site visits and technical dispatches (13,664 prevented in 2024). Network efficiency improvements also support the trajectory toward reducing Scope 2 emissions from purchased electricity, which accounts for ~41% of e&'s carbon footprint.
sustainability_report p.33
e& positions its connectivity infrastructure and digital services as enabling technologies that reduce customers' emissions — for example, the Charge&go EV charging network enables sustainable mobility, and e& enterprise offers 'Sustainability as a Service' to help enterprise clients embed ESG frameworks. The company is also co-developing with UNDP the Climate & Natural Disaster Crises (CNDC) AI platform to enhance community resilience against climate events. e&'s CTP explicitly addresses Scope 3 downstream use-of-sold products (~11% of the carbon footprint baseline) through collaboration with suppliers and investee companies.
sustainability_report p.8
2023· 19 events
Third pillar of climate strategy centres on renewable energy. Working on solar solutions for network base stations (fully solar or hybrid). Worked with DEWA and other large companies to purchase International Renewable Energy Certificates (I-RECs). In Egypt, signed a 25-year PPA with the local electricity provider covering 100% of on-grid consumption. Egypt also has a 13MWp solar plant agreement with Amarenco Solaris covering 75% of consumption. At COP28 deployed first net zero 5G Massive MIMO site in MENA and zero-footprint RAN site. Renewable energy reached 3% of total energy in 2023 (123,623 MWh).
sustainability_report p.15
e& does not disclose use of durable removals (DAC, BECCS, biochar). Climate strategy focuses on emissions reduction via energy efficiency and renewables rather than removals or offsets. Net zero by 2040 (Scope 1+2) and 2050 (Scope 1+2+3) trajectory currently relies on absolute reductions per the SBTi-validated 43% (S1+2) and 25% (S3) by 2030 targets.
sustainability_report p.15
Second pillar of strategy: modernising the network with more efficient equipment, specifically batteries, including AI-driven energy management. Proof-of-concept shows 5G sites are 90% more efficient per unit of data than 4G sites. Improving data centre cooling and energy efficiency in core operations.
sustainability_report p.15
First pillar: reducing off-grid diesel-dependent base stations by connecting to the grid or hybrid (solar + efficient batteries). In Egypt, solar provides 100% clean energy at 210 sites, hybrid diesel+solar at 55 sites cuts CO2 50%, hybrid diesel+battery at 215 sites cuts CO2 65-70%. Also recovering and recycling refrigerant gases from decommissioned AC units, investigating non-harmful cooling liquids.
sustainability_report p.15
Project Life is a green procurement initiative launched in 2023 by the Procurement team to assess how green the products purchased are, evaluating suppliers via EcoVadis. Aims to address purchased goods and services emissions which represent ~5% of Scope 3 baseline, with capital goods ~11% and fuel/energy-related ~12% being the largest upstream categories.
sustainability_report p.17
Considering a take-back programme allowing customers to recycle, reuse or refurbish products bought in store, reducing waste and Scope 3 emissions from end-of-life treatment and use of sold products (~11% of Scope 3 baseline). Launched Green SIM Card initiative made from recycled consumer electronics, distributing >500k at COP28.
sustainability_report p.17
e& enterprise launched Sustainability as a Service in 2023, consolidating cloud-based solutions including street light sensors, smart parking, waste bin sensors, smart metering and energy management — enabling customer CO2 reductions. Expanding from UAE into MENA region.
sustainability_report p.16
2023 Scope 1, 2 and energy data were restated due to updated emissions factors and revision of previously-used estimates with established emissions data. Scope 1 revised from not previously stated to 387,594 tCO2e; Scope 2 market-based to 1,462,151 tCO2e.
sustainability_report p.83
FCR measurement methodology changed in 2023 and cannot be compared with previous years
sustainability_report p.34
30% women in workforce by 2030, 3% people with disabilities by 2030, 15% youth representation by 2030, 60% Emiratisation by 2030 — all UAE operations
sustainability_report p.20
In 2023 e& conducted its first carbon footprint assessment across the entire Group and value chain (Scope 1, 2 and 3), expanding from UAE-only to Group-wide reporting
sustainability_report p.14
Achieved ISO 37001 certification for Anti-Bribery Management System in UAE operations
sustainability_report p.28
e& became signatory to the UN Women Empowerment Principles in 2023, conducted gap assessment against WEPs
sustainability_report p.20
e& pledged to improve lives of 30 million individuals through enhanced network access, financial services and technology education by 2025 via EDISON Alliance
sustainability_report p.24
Created a Sustainability Steering Committee chaired by Group CEO, new Sustainability function with SVP Sustainability appointed
sustainability_report p.3
Strategic acquisitions in 2023: majority stake in PPF Telecom, investment in Vodafone, 100% acquisition of Telenor Pakistan by PTCL — expanding global footprint
sustainability_report p.35
e& unveiled a green loan of AED 366 million in 2023 to fund sustainability initiatives
sustainability_report p.14
Achieved enhanced B rating by Carbon Disclosure Project in 2023
sustainability_report p.3
43% reduction in Scope 1 and 2 across all markets by 2030 vs 2022 baseline (SBTi validated); 25% reduction in Scope 3 by 2030 vs 2022 baseline (SBTi validated); net zero Scope 1+2 by 2040 (UAE by 2030); net zero Scope 1+2+3 by 2050
sustainability_report p.14
2022· 14 events
A consortium comprising Emirates Cable TV and Multimedia (E-Vision), subsidiary of e&, and ADQ completed the acquisition of circa 57% of Playco Holding Limited 'Starzplay', a leading SVOD and streaming service provider in the Middle East and North Africa (MENA).
sustainability_report p.8
e& unveiled its new operating model and brand identity in 2022, transforming from Etisalat Group/Emirates Telecommunications to e& (etisalat and), demonstrating the Group's commitment to becoming a global technology and investment group rather than a telecommunications company.
sustainability_report p.6
e& completed the acquisition of 100% shareholding in elGrocer DMCC after satisfying all conditions precedent against a consideration not exceeding AED 38 million, strengthening its Smiles online marketplace.
sustainability_report p.8
The company implements multiple energy saving programmes including installation of five-star rated energy-conservative AC units and EC fans, VFDs for water pumps, increased utilisation of low GWP refrigerants, and energy management plans to optimise cooling efficiencies. Data centres are equipped with Variable Frequency Drive (VFD)-driven cooling architecture, condensate water recovery, and load-optimised performance systems. The company also pursues ISO 50001:2018 energy management certification and has achieved ISO 14001:2015 re-certification for five of its largest high-rise buildings and one data centre.
sustainability_report p.117
e& actively steers rapid digital transformation within the economy to help other sectors decarbonise and meet ESG ambitions. The company aims to contribute to this through cloud computing, IoT, AI, and connectivity solutions that enable businesses to become data-driven organisations with reduced physical footprint. e& enterprise's IoT and AI segment provides smart city, sustainable development, and smart mobility solutions. e& also cites its fibre optic infrastructure investments as having technical and environmental advantages over traditional networks.
sustainability_report p.87
e& committed to achieving net zero emissions from its own UAE operations (Scope 1 and 2) by 2030 during participation at the 27th UNFCCC COP27 in Sharm El Sheikh, Egypt. The company became the first UAE private sector entity to join the UAE Independent Climate Change Accelerators (UICCA).
sustainability_report p.9
Etisalat Group completed the acquisition of the remaining 50% shareholding in Smart Technology Services DWC LLC 'Smart World' for AED 30 million, bringing ownership to 100%. To be rebranded as 'e& enterprise iot and ai'.
sustainability_report p.8
Senior management formed a Sustainability Steering Committee in 2022 and began developing a Group sustainability strategy framework for the next five years, integrating sustainability into all business activities with the vision of spearheading digital transformation and connectivity for a sustainable and inclusive future for all.
sustainability_report p.25
etisalat by e& focuses on renewable energy initiatives at a corporate level as part of its ESG commitments. The company consumed 2,617,234 kWh of renewable energy in 2022. Initiatives include installation of solar lights at external yards, stand-alone solar power systems at mobile sites, on-grid solar systems on rooftops and carparks, and solar water heaters at data centres. The number of base stations powered by renewable energy grew from 85 in 2018 to 118 in 2022, while diesel-powered stations declined from 387 to 259 over the same period.
sustainability_report p.118
etisalat by e& strives to reduce its environmental impact through water conservation and waste management programmes. Water consumption declined 59% to 97,154 cubic metres in 2022 from 237,609 in 2021. The company continued 100% e-billing, digitised supplier risk assessment processes, and automated multiple paper-based processes. Waste recycling increased 78% to 251,000 kg in 2022. Smart monitoring faucets with aerators and sensor-based dispensing are enforced across all facilities.
sustainability_report p.120
e& acquired a 9.8% equity stake in Vodafone Group plc, later increased to 14% as of February 28, 2023. This was financed by borrowings, contributing to gross debt rising from AED 25.7 billion to AED 48.0 billion.
sustainability_report p.7
e& became the first UAE private sector entity to join the UAE Independent Climate Change Accelerators (UICCA), pledging commitment to the mission of enabling and energising an ecosystem of public and private entities with shared values and joint vision of building a sustainable future.
sustainability_report p.41
e& is committed to accelerating the de-carbonisation of activities while focusing on mobile network modernisation with the deployment of the latest generation of energy-efficient radio equipment (both hardware and software). The company has replaced diesel generators with renewable energy sources across several GSM sites and deployed hybrid power systems and stand-alone solar power systems at mobile sites. A high-level climate risk study was conducted for the Group's UAE operations to develop strategies and action plans.
sustainability_report p.41
To reach net zero by 2030, e& explicitly states it will use carbon offsetting initiatives alongside abatement measures. The net zero programme will be aligned with the Science Based Targets initiative (SBTi) to set an emissions reduction trajectory between 2020 and 2030 for all ICT sub-sectors. The company plans to develop a clear net zero carbon emissions roadmap following its COP27 declaration.
sustainability_report p.41