DHL Group — full event log

From fiscal year 2026, ESG metrics will be integrated into the long-term variable remuneration of the Board of Management, weighted at around one-third

sustainability_report p.101

Update May 2025: To ensure compliance with legal requirements in the U.S. the scope of this metric now excludes U.S. based employees

sustainability_report p.9

Upstream transportation and distribution is the dominant Scope 3 category at 24.18 MtCO2e (>75% of total Scope 3). DHL is shifting transports to its own fleet where possible to reduce subcontractor emissions; this drove the -20.4% decline in Scope 3 vs 2021. GoGreen Plus offers customers insetting via sustainable fuel certificates for subcontracted transport.

sustainability_report p.29

As of 2021, all new owned buildings operate carbon-neutral per internal DHL framework (based on World Green Buildings Council, certified by SGS). Requires 75%+ CO2 reduction with max 25% verified offsets. 12,114 sites worldwide; 59% certified to ISO 14001/50001; 95% electricity and 61% energy from renewable sources. Buildings = 1% of logistics-related GHG emissions.

sustainability_report p.35

The slight increase in logistics-related GHG emissions in 2024 is primarily attributable to avoiding the ocean freight shipping route through the Red Sea as well as Russian airspace

sustainability_report p.25

Ship owners use sustainable maritime fuel (SMF) with up to 85% CO2e reduction possible across 4 reduction levels. Ocean represents 9% of logistics emissions. Customers can book via Book & Claim model.

sustainability_report p.41

Double materiality assessment in accordance with ESRS applied as of fiscal year 2024

sustainability_report p.16

Sustainability engagement boosted with ESG Roadmap fully incorporated into Strategy 2030; Green Logistics of Choice becomes fourth bottom line alongside Employer, Provider, Investment of Choice

sustainability_report p.10

DHL increased energy from renewable sources to 10.3% in 2024 (3,332 GWh of 32,473 GWh total). 95% of building electricity is from renewable sources and 61% of total building energy is renewable. Renewable share by mode: 26.6% air (SAF), 18.4% road (HVO/electric), 55.0% buildings. New owned buildings operate carbon-neutral using on-site solar PV, solar-ready roofs, additional grid energy purchased, and battery-storage-ready installations. DHL participates in Aireg, ISCC, RSB, and the European Clean Hydrogen Alliance.

sustainability_report p.28

DHL explicitly rejects offsetting as a decarbonization measure: 'GHG emission offsetting occurs outside the value chain of DHL Group. Not recognized by GHG Protocol, ESRS and SBTi for GHG emission reduction. Does not alter GHG emissions of DHL Group.' Instead, DHL uses direct substitution (vehicle fueling with SAF/electricity) and indirect substitution / insetting (Book & Claim purchase of SAF/SMF certificates in the same transport mode), as recommended by SBTi's Aviation Guidance. For carbon-neutral buildings, up to 25% offset with verified carbon credits is permitted against a 75% reduction baseline.

sustainability_report p.47

DHL targets 30% sustainable fuel share in air, ocean and road by 2030. Air is the largest emissions mode (68% of logistics-related). SAF availability constrains use. GoGreen Plus enables customer Book & Claim SAF purchases with 30/50/70% CO2e reduction options (up to 85% in some products). Share of sustainable fuels reached 3.0% in 2024.

sustainability_report p.24

DHL aims for 66% e-vehicles in pick-up and delivery by 2030. In 2024, 41.4% of P&D was electric, with 39,129 e-vehicles in pick-up and delivery (up from baseline; total e-vehicles grew +96% from 21,431 in 2021 to 42,004 in 2024). Total road fleet: 121,848 vehicles. Additional capex of €217m and opex of €154m for decarbonization in 2024, 78% of which was on e-fleet.

sustainability_report p.34

New materiality analysis conducted in 2023 according to ESRS standards; reporting for fiscal year 2024 will follow EU CSRD/ESRS framework with double materiality.

sustainability_report p.97

In 2023, the first DHL Group sustainability-linked bond was placed with an issue volume of €500 million and a term through 2033. The interest rate is linked to the sub-targets of the 2030 target.

sustainability_report p.29

Since fiscal year 2023, ESG metrics (Decarbonization Effects, Employee Engagement, Cybersecurity Rating) have been included in the annual bonus calculation for executives in upper management, not just Board.

sustainability_report p.93

Placed first sustainability-linked bond H1 2023 of €500 million with term until 2033. Interest rate linked to 2030 GHG targets (-42% S1+2, -25% S3).

sustainability_report p.27

Renewable energy consumption grew 35% (1,826 GWh in 2021 to 3,062 GWh in 2023), now 8.7% of total energy. Within buildings, 97% of electricity and 59% of total energy is from renewable sources. By 2030, all new owned buildings must be CO2 neutral, designed via the internal framework (based on World Green Buildings Council guidance, certified by SGS) using solar-ready roofs, PV systems, purchased renewable energy, heat pumps and battery storage.

sustainability_report p.38

E-vehicles grew 68.8% over 2021-2023 to 36,179 units (37.6% of pick-up & delivery fleet), with target of 60% by 2030. Plus 25,000 bicycles including 14,000 e-trikes and 5,500 e-bikes. Post & Parcel Germany alone operates ~28,100 e-vehicles. On long routes uses HVO and CNG/biogas trucks as transitional alternatives.

sustainability_report p.37

Transition to HVO (hydrotreated vegetable oil) for diesel substitution — e.g. fueling stations in Great Britain and Netherlands eCommerce converted to HVO. Partner in Ireland setting up biogas generation for sustainably-produced CNG trucks. Sustainable Fuel Policy governs procurement including biodiversity safeguards in feedstock.

sustainability_report p.34

DHL distinguishes direct substitution and indirect substitution (insetting via certified Book & Claim for SAF/HVO) inside the value chain from offsetting (Gold Standard climate protection projects). Customer offsetting via GoGreen is explicitly NOT counted toward DHL's own carbon footprint; offsets are not recognized by GHG Protocol/SBTi for emission reduction. No durable removals (DAC/BECCS) mentioned.

sustainability_report p.28

By 2030 all new owned buildings to be CO2 neutral (Scopes 1+2) per internal framework based on World Green Buildings Council guidance, certified by SGS. Standard measures: efficient HVAC/heat pumps, LED with smart controls, PV systems, battery storage, building automation. 60% of locations already certified to ISO 14001 and/or 50001. Buildings represent only ~1% of GHG footprint.

sustainability_report p.38

Aviation accounts for 68% of DHL's GHG footprint. 2023 SAF use increased to 72 kt, supplied at eight airports globally (started Amsterdam and San Francisco in 2020). Offered to customers via GoGreen Plus. 12 all-electric 'Alice' cargo planes ordered, expected from 2027. €113m in additional aviation fuel expenditure in 2023; up to €7bn cumulative decarbonization spend by 2030.

sustainability_report p.32

Scope 3 Cat 4 (upstream transport) is 23 Mt CO2e — the dominant emissions source. DHL drives reductions through Green Carrier Certifications for subcontractors, sustainable fuels for ocean freight (since 2021) and air freight (since 2022) via Book & Claim/myDHLi, and decarbonization via alternative road freight technologies since 2023. Rail freight reduces emissions 30% vs truck.

sustainability_report p.33

From 2023, ESG metrics will be included in annual bonus calculation for executives in upper-level management (30% ESG weighting: 10% environment, 10% social, 10% governance).

sustainability_report p.74

DHL Group used 2,271 GWh of renewable energy in 2022, a 24% increase over 2021. 94% of electricity Group-wide is from renewable sources. 56% of total site energy consumption is from renewable sources. Climate-neutral building design is targeted for all new owned buildings by 2030.

sustainability_report p.23

From fiscal year 2022 reduction effects from market-based processes (Book & Claim certificates substituting fossil fuels) are included in Scope 1 and Scope 3 reporting.

sustainability_report p.24

Target to reduce Lost Time Injury Frequency Rate to below 3.1 by 2025.

sustainability_report p.47

€15m invested in 2022 on rail and biogas trucks. Supply Chain division focuses on gas-powered vehicles in its company fleet. eCommerce Solutions increasingly purchases HVO (hydrotreated vegetable oil) for linehaul wherever possible.

sustainability_report p.26

DHL does not rely on removals to reach net zero. Customer GHG offsets are purchased via certified Gold Standard climate-protection projects, but this offsetting is explicitly excluded from DHL's own carbon-footprint calculation. The company emphasises insetting (direct fossil-fuel replacement with sustainable fuels) over offsetting along its own supply chain. Net zero target is to be met via reduction to an unavoidable minimum, then fully compensated for by recognized countermeasures 'without offsetting'.

sustainability_report p.31

All new owned buildings to be climate neutral by 2030. 58% of 12,500 sites certified to ISO 14001 and/or 50001. 56% of site energy from renewable sources (94% of which for electricity). Buildings currently account for only 1% of total GHG emissions. €24m invested in buildings decarbonization in 2022.

sustainability_report p.29

Effect from the acquisition of the Hillebrand Group in fiscal year 2022, recognized as of the 2022 Annual Report and included in the 2021 baseline.

sustainability_report p.21

Target to have at least 30% of middle and upper management positions occupied by women by 2025.

sustainability_report p.46

GoGreen Plus enables customers to opt for sustainable fuels via insetting across air (all trade lanes), ocean (myDHLi Quote+Book) and road freight. Rail transport (DHL Railnet) reduces GHG emissions ~30% vs conventional trucking. Customers can also purchase Gold Standard offsets and receive carbon reports for footprint transparency.

sustainability_report p.30

Air transport accounts for 69% of GHG emissions. DHL is expanding SAF supply across Express and offers SAF along all trade lanes in Global Forwarding. 343 million kWh of sustainable fuel used for air transport in 2022. Targeting >30% sustainable fuel blending by 2030. €66m additional spend on sustainable fuels in 2022 (+136% YoY).

sustainability_report p.26

42% of DHL's >300 dedicated cargo aircraft already meet the strictest CAEP/8 emissions standard. Up to 12 all-electric Eviation 'Alice' cargo planes ordered for delivery from 2027, to be used for shuttle flights in the United States.

sustainability_report p.27

GHG calculation includes the entire process chain as Scope 3 (categories 3 upstream fuel & energy, 4 upstream transport & distribution, 6 business travel).

sustainability_report p.22

29,200 e-vehicles in use at year-end 2022 (+36% YoY), of which 27,800 in pick-up and delivery. Target 60% e-vehicle share in pick-up and delivery by 2030. 77% of total fleet complies with highest Euro emissions classifications. €179m spent on fleet electrification in 2022.

sustainability_report p.28

Includes the effect of the Hillebrand Group acquisition in the 2022 fiscal year, recognized as from the 2022 Annual Report

sustainability_report p.25

By 2030, reduce Scope 1 and 2 emissions by 42% and logistics-related Scope 3 (cats 3, 4, 6) by 25%, with <29 million tonnes CO2e total by 2030. 2021 set as base year (39 Mt CO2e).

sustainability_report p.20

Science-based targets validated by SBTi: 42% reduction Scopes 1,2 (1.5°C aligned) and 25% reduction Scope 3 (well below 2°C) by 2030; medium-term target <29m tCO2e by 2030, short-term ≤34.7m by 2025

sustainability_report p.22

ESG Roadmap announced in 2021: new climate protection goals set, ESG KPIs integrated into finance systems, ESG KPIs incorporated into remuneration policies. Up to €7 billion additional spend on decarbonization by 2030.

sustainability_report p.7

DHL set SBTi-validated medium-term targets: reduce Scopes 1 and 2 by 42% and logistics-related Scope 3 by 25% by 2030, base year 2021 (40 Mt CO2e). Includes Hillebrand Group acquisition recognized from 2022.

sustainability_report p.22

Climate protection target set: Net zero GHG emissions by 2050

sustainability_report p.10

Climate protection target set in 2017: Net zero greenhouse gas emissions by 2050, including suppliers and subcontractors.

sustainability_report p.7

UN Sustainable Development Goals (SDGs) taken into account for the first time. DHL contributes to six SDGs.

sustainability_report p.10

Since 2016, commitment aligned with six SDGs: 4 Quality Education, 5 Gender Equality, 8 Decent Work, 11 Sustainable Cities, 13 Climate Action, 17 Partnerships.

sustainability_report p.11