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Dell Technologies — full event log

Every event we have on file across every reporting year. The Data-by-year tab summarises the top 10 per year; this page shows them all.

← back to Data by year

2024· 12 events

Re-baselining scope 3 category 1 emissionsaffects scope 3 purchased goodsData confidence — high

Dell is restating emissions for scope 3 cat 1 to make each year comparable to FY20 baseline due to refined calculation methodology and improved supplier-reported data.

sustainability_report p.20

Primary: Use-of-sold products: product energy efficiencyData confidence — high

Scope 3 category 11 (use of sold products) accounted for 37.2% of Dell's GHG inventory and 11,473,600 MT CO2e in FY24. Dell targets 30% absolute reduction by 2030 vs FY20 baseline (achieved 22.2% reduction). Levers include product efficiency designs, EPEAT Climate+ servers with direct liquid cooling, ENERGY STAR-qualified products, OpenManage Enterprise Power Manager, right-sized PSUs, and intelligent platform management.

sustainability_report p.20

Net zero via carbon mitigation hierarchy: avoid, reduce, replace, offsetData confidence — high

Dell's GHG strategy resembles the carbon mitigation hierarchy: avoid emissions from the start; reduce energy intensity; replace high-carbon energy sources with renewable/low-carbon alternatives; and offset only where mitigating actions are not feasible by investing in projects that remove or reduce emissions elsewhere. Net zero goal aligned with SBTi definition (90% reduction + 10% abatement).

sustainability_report p.18

Primary: Scope 1&2 operational decarbonisationData confidence — high

Targets 50% reduction in scopes 1 and 2 GHG emissions by 2030 vs FY20 baseline (achieved 40.6% reduction in FY24, with absolute emissions of 172,400 MT CO2e). Focus areas include eliminating GHG-emitting fuels in buildings and vehicles, transitioning to low/no-emissions cooling systems, and sourcing renewable electricity.

sustainability_report p.19

Primary: Circular materials and end-of-life recoveryData confidence — high

Dell targets >50% recycled, renewable or reduced carbon emissions material in products by 2030 (14.1% in FY24, using 43M kg sustainable materials). First in industry to ship certified 50% recycled content steel in displays. Uses hydropower-produced aluminum (up to 90% lower emissions vs coal-powered), recycled copper, bio-based plastics, ocean-bound plastics. Takeback target: 1 ton reused/recycled per ton sold (30.1% in FY24).

sustainability_report p.33

EcoVadis Platinum medal (top 1%)Data confidence — high

Awarded platinum EcoVadis medal in 2023 for scoring in top 1% of companies assessed across environment, labor and human rights, ethics and sustainable procurement.

sustainability_report p.7

Established Human Rights Advisory CommitteeData confidence — high

In FY24, established Human Rights Advisory Committee, a cross-functional coalition of executives leading organizations responsible for human rights due diligence and governance.

sustainability_report p.55

96.4% recycled/renewable packaging - approaching 2030 goalaffects packaging recyclable pctData confidence — high

FY24 achieved 96.4% of packaging from recycled or renewable materials, approaching 100% by 2030 goal.

sustainability_report p.35

Dependent: Purchased goods & services supplier engagement (ESEP)Data confidence — high

Scope 3 cat 1 represents 59% of Dell's GHG footprint (18.2 MT CO2e in FY23). Dell targets 45% absolute reduction by 2030. Via the Emissions Supplier Engagement Program (ESEP), Dell partners with highest-emitting suppliers to drive emissions reductions, encourages suppliers to report to CDP, submit SBTi commitment letters, declare RE100 target years, and reduce scope 1/2/3 emissions from CY2020.

sustainability_report p.24

RE100 member targeting 75% renewable electricity by 2030, 100% by 2040Data confidence — high

Dell sources renewable electricity through on-site solar generation, green power sources, and unbundled and bundled renewable energy certificates (RECs) for U.S. locations. As members of the RE100 initiative, Dell adheres to RE100's technical guidance on renewable energy procurement. In FY24, Dell sourced 61.5% of electricity from renewable sources across all Dell facilities, up from 59% in FY23. Goal: 75% by 2030 and 100% by 2040.

sustainability_report p.19

SBTi validated 2030 targets aligned to 1.5°CData confidence — high

SBTi validated Dell's updated 2030 emissions targets and classified scopes 1 and 2 ambition as aligned with 1.5°C trajectory. Submitted net zero goal for SBTi validation in FY24.

sustainability_report p.16

Dependent: Upstream logistics decarbonisationData confidence — high

Scope 3 cat 4 (upstream transport) was 773,400 MT CO2e in FY24, down from 1.35M in FY22. Dell aligns with the Global Logistics Emissions Council (GLEC) framework, optimizes transportation networks, partners with carriers for efficiencies, gives preference to regional ground shipping, and advocates for industry-wide transition to lower-carbon transport fuels including electric vehicles.

sustainability_report p.17

2023· 20 events

EcoVadis Platinum medalData confidence — high

Awarded a platinum EcoVadis medal in 2022 for scoring in the top 1% of companies assessed across environment, labor and human rights, ethics, and sustainable procurement.

sustainability_report p.7

Expanded product content goal to include reduced carbon emissions materialaffects recycled content input pctData confidence — high

In FY23, expanded product content goal to include materials produced using reduced carbon emissions energy sources. Also expanded packaging goal to include reused packaging.

sustainability_report p.28

Shifted Scope 3 Cat 1 & 11 from intensity to absolute targetsaffects scope 3 purchased goodsData confidence — high

In FY23, Dell strengthened targets and enhanced ambition by shifting from intensity targets to absolute targets for scope 3 categories 1 and 11. Set 45% absolute reduction target for cat 1 by 2030.

sustainability_report p.16

Dependent: Supplier engagement program for Scope 3 Cat 1 (purchased goods)Data confidence — high

Cat 1 reached 13.7 MtCO2e in FY22. Dell launched a supplier engagement program asking suppliers to: report scopes 1/2/3 via CDP Supply Chain, commit to SBTi net-zero aligned targets, publicly declare RE100-aligned renewable electricity targets, and engage their own upstream suppliers. In FY23, suppliers avoided 68,170 MT CO2e via energy reduction projects and used 1.5B kWh of renewable energy. Target: 45% absolute reduction by 2030.

sustainability_report p.71

75% renewable electricity by 2030; 100% by 2040Data confidence — high

Dell sources renewable electricity through purchased renewable electricity from wind, solar, hydroelectric plus on-site solar generation. In FY23, 59% of electricity used across all Dell facilities came from renewable sources, up from 55% in FY22, achieved through additional on-site solar generation and increased purchases of renewable energy certificates for US locations. Target: 75% by 2030, 100% by 2040 across all Dell Technologies facilities.

sustainability_report p.42

Shifted Scope 3 Category 1 target from intensity to absolute 45% reduction by 2030affects scope 3 purchased goodsData confidence — high

Dell developed an absolute target for Category 1 (purchased goods and services), validated by SBTi, replacing the prior intensity target of 60% per unit revenue. The new goal: reduce absolute scope 3 GHG emissions from purchased goods and services by 45% by 2030 from FY20 baseline.

sustainability_report p.42

Shifted Scope 3 Category 11 target from intensity to absolute 30% reduction by 2030affects scope 3 use of soldData confidence — high

Dell developed an absolute target for Category 11 (use of sold products), validated by SBTi. This replaces a prior intensity target.

sustainability_report p.42

Improved Scope 3 Cat 11 calculation with country-level shipment factorsaffects scope 3 use of soldData confidence — high

FY23 scope 3, category 11 calculated using country-level shipment and emission factors and more precise power models for storage enclosures. Increase in FY23 emissions driven by data improvements.

sustainability_report p.28

Expanded takeback goal to include channel partners and weight-based measurementaffects products refurbished pctData confidence — high

Updated unit of measure from unit-based takeback to weight-based takeback (metric tons), and expanded scope to include products recovered by channel partners. Reporting under new measure begins FY24.

sustainability_report p.46

Reduced ESG goals from 25 to 9Data confidence — high

Refined number of top-level ESG goals from 25 to 9 to drive focus and concentration. Several goals retired as no longer strategically relevant (e.g., single-use plastics, facility water targets achieved early).

sustainability_report p.13

No durable carbon removals strategy disclosedData confidence — med

Report does not describe a durable carbon removals approach (DAC, BECCS, biochar). Dell's net zero pathway emphasizes absolute reductions across scopes 1, 2 and 3 via renewable electricity, energy efficiency, supplier engagement, and product energy intensity reductions rather than removals or offsets.

sustainability_report p.41

Primary: Operational electricity & on-site solarData confidence — high

For Scope 1 and 2, Dell focuses on eliminating GHG-emitting fuels in buildings/vehicles, transitioning to low/no-emissions cooling systems, sourcing 75% renewable electricity by 2030 and 100% by 2040. FY23 achieved 31.5% reduction in scope 1+2 vs FY20 baseline through renewable purchases, efficiency activities and real estate portfolio adjustments.

sustainability_report p.41

Dependent: Customer data center efficiency & APEX as-a-ServiceData confidence — high

Dell helps customers reduce IT energy waste via consolidation, virtualization, cloud migration, colocations, and APEX as-a-Service which can reduce overprovisioning by up to 42%. APEX colocation facilities can use over 96% renewable energy. PowerEdge servers achieve 83% energy intensity reduction since 2013.

sustainability_report p.61

SBTi-validated 2030 emissions targets, scope 1+2 aligned with 1.5°CData confidence — high

SBTi validated Dell's updated 2030 emissions targets. Scope 1 and 2 target ambition classified as in line with 1.5°C trajectory.

sustainability_report p.40

Expanded materials goal to include reduced carbon emissions materialsaffects recycled content input pctData confidence — high

Expanded goal to include reduced carbon emissions material as sustainable alternative where recycled/renewable options are insufficient.

sustainability_report p.46

Primary: Use-of-sold-products energy efficiency (Scope 3 Cat 11 - dominant)Data confidence — high

Use of sold products (Scope 3 Cat 11) is Dell's largest emissions source at 14.4 MtCO2e in FY23. Dell reduces product energy intensity through energy-smart fans, efficient circuit boards/processors/power supplies, Dell Optimizer AI software, ENERGY STAR-rated devices (550+ products), and PowerEdge servers achieving 83% reduction in energy intensity across portfolio since 2013. Target: reduce absolute Scope 3 Cat 11 emissions 30% by 2030.

sustainability_report p.41

Primary: Logistics & transportation optimization (Scope 3 Cat 4)Data confidence — high

Dell optimizes its transportation network, partners with key carriers for transportation efficiencies, advocates for industry-wide transition to lower carbon footprint transportation fuels, and uses lower-carbon transport options like electric vehicles where possible. Multipack solutions reduce package count and pallet space.

sustainability_report p.41

New Upholding Trust pillar with security, privacy, ethics goalsData confidence — high

Dell evolved 'Upholding Ethics and Privacy' to 'Upholding Trust' inclusive of security. New targets: validated Zero Trust solution by 2024; 100% of products with SBOM by 2025; password-less authentication by 2030.

sustainability_report p.12

Primary: Circular materials & product design (recycled content, take-back)Data confidence — high

Dell reduces emissions from materials by using recycled steel, recycled aluminum produced with hydropower (up to 90% lower emissions than coal-powered), PCR plastics (up to 59% in select OptiPlex), ocean-bound plastic, bioplastics, and reclaimed carbon fiber. FY23: 10.8% recycled/renewable content in products; 94.5% in packaging; 16.5% product takeback rate. Concept Luna prototype tests modular sustainable PC design.

sustainability_report p.52

Takeback goal changed from units to weight, expanded to all channelsaffects products refurbished pctData confidence — high

In FY23 expanded scope of takeback goal to include products received by all channels (not just Dell-owned) and changed measurement from units to weight. FY22 and FY23 restated under new methodology.

sustainability_report p.37

2022· 21 events

75% renewable electricity by 2030, 100% by 2040Data confidence — high

Dell sources renewable electricity via purchased wind, solar, hydroelectric and on-site solar generation. In FY22 reached 55% (up from 46% in FY20) by adding renewable purchases in the U.S., Europe and India, plus more on-site solar in Asia. Strategy follows GHG Protocol guidance and works with local teams to identify renewable options in constrained grids.

sustainability_report p.49

Dependent: Direct supplier emissions reduction (60% per unit revenue by 2030)Data confidence — high

SBTi-validated supplier engagement target. Dell encourages suppliers to complete CDP, set their own SBTs, and shares tools and best practices. FY22 result: 42.4 MTCO2e/$MM, 3% reduction from restated FY20 baseline of 43.7. Recognized as CDP Supplier Engagement Leader (top 8%) and #1 in IPE Climate Action Transparency Index.

sustainability_report p.50

Dependent: Upstream transport / logistics decarbonisationData confidence — high

Scope 3 Cat 4 emissions reported using GLEC framework with well-to-wheel factors. FY22 emissions of 1,336,100 tCO2e (up 75% vs FY20) attributed to increased air shipments and improved data sharing with logistics carriers — disclosure quality is rising even as totals are challenging.

sustainability_report p.27

Improved Scope 3 Cat 1 methodology with supplier-reported dataaffects scope 3 purchased goodsData confidence — high

FY22 scope 3 category 1 calculated using improved hybrid method considering supplier-reported allocated emissions, commodity-level emission factors, and EEIO. Drove FY22 emissions reported value up sharply vs FY21 due to more complete picture.

sustainability_report p.28

Boomi divestitureData confidence — high

Data for Boomi is included only until the date of the divestiture, Oct. 1, 2021.

sustainability_report p.153

Scope 3 Category 1 methodology revised; FY22 figure withheldaffects scope 3 purchased goodsData confidence — high

Dell revised its scope 3 cat 1 calculation to incorporate fiscal year spend with supplier scope 3 cat 1 reports. FY20 and FY21 restated; FY22 not reported pending January 2023 supplier data.

sustainability_report p.27

VMware spin-offData confidence — high

Dell completed its spin-off of VMware on November 1, 2021. Data for VMware is excluded for all periods presented.

sustainability_report p.100

Primary: Sustainable materials + circular product designData confidence — high

5.9% of product content from recycled/renewable materials in FY22 (vs 3.5% FY20). Programmes include closed-loop aluminum (OptiPlex hard drives), reclaimed carbon fibre, ocean-bound plastics (>227K lbs in packaging in FY22, exceeding 2025 goal four years early), tall-oil bioplastics, castor-oil bio-rubber, and Concept Luna prototype demonstrating 50% product carbon footprint reduction.

sustainability_report p.65

Dependent: Take-back, refurbishment and Asset Recovery ServicesData confidence — high

12.1% of products sold collected for reuse/recycling in FY22 (vs 9.1% in FY20). Dell Trade-In expanded in US; Asset Recovery Services available in 36 countries; pilot doorstep e-waste recycling in Denver with Google, Apple, Amazon, Microsoft. APEX as-a-service model returns devices for reuse/recycling at optimal point.

sustainability_report p.67

Primary: Product use-phase energy efficiency (Scope 3 Cat 11)Data confidence — high

Use of sold products is by far the largest emissions source (~16.2 MtCO2e in FY22). Dell reduced PowerEdge server energy intensity by 83% since 2013 (six servers' worth of work now done by one). Retired the 80% portfolio energy-intensity goal (achieved 76.7%) and will release a new 2030 use-of-sold-product carbon target in FY23.

sustainability_report p.51

Primary: Facility energy efficiency + renewable electricity (Scope 1+2)Data confidence — high

Reduce scopes 1+2 by 50% by 2030 (FY20 baseline). Achieved 30% reduction by FY22 through ISO 50001-certified energy management at all 10 manufacturing sites, renewable PPAs and on-site solar (82% YoY increase), real estate right-sizing, and COVID-related occupancy reductions.

sustainability_report p.48

100% renewable electricity by 2040 targetData confidence — high

Dell will source 75% renewable electricity by 2030 and 100% by 2040 across all facilities.

sustainability_report p.49

VMware spin-off and Boomi divestitureData confidence — high

Dell completed its spin-off of VMware on Nov 1, 2021. Boomi divested Oct 1, 2021. Data for VMware excluded for all periods; Boomi included only until divestiture date. This affects YoY comparability.

sustainability_report p.25

Restated supplier emissions baselineData confidence — high

Restated baseline for direct supplier emissions from 47.1 to 43.7 MTCO2e per $MM, and FY21 results now show an increase of 0.14% (previously reported as a 7.7% decrease).

sustainability_report p.50

2030 circular economy moonshotData confidence — high

By 2030: reuse/recycle equivalent product for every sale; 100% packaging from recycled/renewable; >50% product content recycled/renewable.

sustainability_report p.52

All 10 Dell-owned manufacturing facilities ISO 50001 certifiedData confidence — high

Two additional facilities achieved ISO 50001 energy management certification in FY22, bringing the total to 10/10 Dell-owned manufacturing sites.

sustainability_report p.48

Net zero commitment across scopes 1, 2 and 3 by 2050affects net zero target yearData confidence — high

Dell committed to net zero greenhouse gas emissions across all scopes by 2050, working to align with SBTi guidance. Near-term targets for scopes 1+2 (50% by 2030) and supplier emissions (60% per unit revenue by 2030) underpin the goal.

sustainability_report p.44

Improved scope 3 Cat 11 methodologyaffects scope 3 use of soldData confidence — high

FY20 and FY21 use-of-sold-product emissions restated to reflect an improvement in methodology used to calculate scope 3 category 11 emissions, including IEA emissions factor updates and AR4-AR6 GWP adjustments.

sustainability_report p.141

Supplier emissions reduction target — 60% per unit revenue by 2030Data confidence — high

Science-based target validated by SBTi to reduce direct material supplier GHG emissions by 60% per unit revenue by 2030.

sustainability_report p.50

Retired product energy intensity goal; new use-of-sold target in FY23Data confidence — high

Retired FY12-FY21 80% product energy intensity reduction goal (achieved 76.7%). New 2030 scope 3 cat 11 carbon emissions goal to be released in FY23.

sustainability_report p.51

Carbon removals — pending validationData confidence — high

After exhausting reduction levers across operations, products and supply chain, Dell intends to invest in carbon removal projects that are 'effective, quantifiable and verifiable'. Currently invests in unmeasured tree planting and habitat restoration; explicitly stating an 'all of the above' future strategy rather than reliance on offsets.

sustainability_report p.150

2021· 22 events

Dependent: Use-of-sold-product energy intensity (Scope 3 Cat 11)Data confidence — high

Cat 11 use of sold products dominates Dell's footprint at 11.28M tCO2e in FY20. Dell achieved a 76.7% reduction in product portfolio energy intensity FY12-FY21 (against an 80% target) through new product introductions and core technology improvements. A new SBTi-validated second-generation product carbon goal is in development for launch in late 2021. Dell remains the only manufacturer qualifying large network equipment to ENERGY STAR.

sustainability_report p.47

Primary: Operational energy efficiency and low-emissions buildings/fleetData confidence — high

Dell focuses on eliminating GHG-emitting fuels in buildings and vehicles, transitioning to low- or no-emissions cooling, switching lighting to LEDs, replacing aging equipment, and adding insulation. FY21 Scope 1 reduced 23% and Scope 2 market-based reduced 27% vs FY20 baseline, partially due to COVID-19. SBTi has validated the 50% Scope 1+2 reduction by 2030 goal as 1.5°C aligned.

sustainability_report p.22

All-of-the-above strategy including carbon removal investmentsData confidence — high

After reducing operational, product and supply chain emissions as much as possible, Dell expects to invest in projects that remove carbon from the atmosphere. Dell currently invests in some (unmeasured) tree planting and habitat restoration programs but acknowledges these are insufficient. The company will continue to investigate and validate additional carbon removal strategies and invest in those that are effective, quantifiable and verifiable.

sustainability_report p.22

Added hotel stays and rental cars to Scope 3 Cat 6affects scope 3 business travelData confidence — high

FY20 baseline business travel emissions included air and rail. In FY21, emissions for hotel stays and rental cars were added.

sustainability_report p.36

Added hotel stays and rental cars to business travel scopeaffects scope 3 business travelData confidence — high

From FY21 forward, scope 3 cat 6 expanded to include hotel stays and rental cars beyond the prior air and rail coverage.

sustainability_report p.27

Scopes 1 & 2 50% reduction by 2030 (SBTi 1.5°C validated)affects scope 1 co2eData confidence — high

2030 goal to reduce Scopes 1 and 2 GHG emissions by 50%, validated by SBTi as aligned with 1.5°C pathway.

sustainability_report p.46

Supplier 60% per unit revenue GHG reduction by 2030affects scope 3 purchased goodsData confidence — high

Partner with direct material suppliers to meet a science-based GHG emissions reduction target of 60% per unit revenue by 2030 (SBTi validated).

sustainability_report p.47

Net zero by 2050 across Scopes 1, 2 and 3affects net zero target yearData confidence — high

Dell launched its new net zero goal on Earth Day 2021 — to reach net zero greenhouse gas emissions across Scopes 1, 2 and 3 by 2050.

sustainability_report p.7

75% renewable electricity by 2030, 100% by 2040affects renewable electricity pctData confidence — high

Source 75% of electricity from renewable sources across all Dell Technologies facilities by 2030 and 100% by 2040.

sustainability_report p.46

Divested RSA to Symphony Technology GroupData confidence — high

Data for RSA is included only until the date of the divestiture, Sept. 1, 2020.

sustainability_report p.3

Restated FY20 product portfolio energy intensityData confidence — high

As a result of improvements to calculation processes, FY20 product energy intensity reduction restated from 69.9% to 71.2%.

sustainability_report p.40

Path to 75% renewable electricity by 2030, 100% by 2040Data confidence — high

Dell pledges to use 75% renewable-source electricity by 2030 and 100% by 2040, which together with energy efficiency improvements will drive Scope 2 emissions almost to zero. FY21 reached 54% renewable electricity (up from 45% in FY20) through additional purchases in the U.S., Europe and India, plus a new 700 kWp rooftop solar array (1,590 panels) at the Penang, Malaysia manufacturing facility generating ~900 MWh/yr. Dell joined RE-Source in Europe and the Renewable Energy Buyers Alliance to advocate for clean energy policy.

sustainability_report p.46

Primary: Take-back, refurbishment and recycling programsData confidence — high

Dell offers consumer mail-back recycling (up 144% in FY21 due to COVID), commercial asset recovery services with secure logistics and data wipe. Recovered 9.6% of products sold in FY21. Surpassed 2020 goal of 2 billion pounds of used electronics recovered (since 2007). Closed-loop initiatives include recycled aluminum hard drive base plates with Reconext and Seagate (24,000 drives in pilot in OptiPlex 7090).

sustainability_report p.44

Expanded Scope 3 Cat 4 to additional regional shipping lanesaffects scope 3 upstream transportData confidence — high

FY21 upstream transportation/distribution emissions increased 44% due to increased air shipments and an expanded scope to include additional regional shipping lanes.

sustainability_report p.26

Improved unit-based product collection methodologyaffects products refurbished pctData confidence — high

Effective FY21, methodology combines actual units collected and converted units from weight of material collected, replacing prior weight-to-unit conversion only.

sustainability_report p.36

2030 circularity moonshot goalaffects recycled content input pctData confidence — high

By 2030, for every product sold, reuse/recycle equivalent; 100% packaging from recycled/renewable material; more than half of product content from recycled/renewable material.

sustainability_report p.23

Primary: Circular product design and recycled/renewable materialsData confidence — high

Dell pioneers use of recycled-content plastics, reclaimed carbon fiber (3.8M lbs lifetime use), bioplastics (tall-oil derived in Latitude 5000/Precision 3560/3561 lids), ocean-bound plastics in packaging (50% in select XPS trays), and closed-loop recycled aluminum from old enterprise hard drives. FY21 product content reached 3.9% recycled/renewable; packaging 87%. Goal: by 2030 more than half of product content from recycled/renewable material.

sustainability_report p.44

Adopted GLEC well-to-wheel framework for Cat 4affects scope 3 upstream transportData confidence — high

For Scope 3 Category 4 emissions, Dell uses the GLEC framework and well-to-wheel emissions factors, resulting in higher measured emissions than the GHG Protocol tank-to-wheel methodology.

sustainability_report p.36

Adopted WEF Stakeholder Capitalism Metrics, SASB, TCFDData confidence — high

Dell expanded FY21 reporting to include SASB technology hardware standards, adopted TCFD recommendations, and committed to WEF core Stakeholder Capitalism Metrics.

sustainability_report p.15

Dependent: Supplier engagement for 60% per-unit-revenue reduction by 2030Data confidence — high

Dell partners with direct material suppliers under an SBTi-validated value chain target of 60% per unit revenue reduction by 2030. FY21 supplier emissions per $MM revenue dropped from 47.1 to 43.4 MTCO2e (7.7% per-unit-revenue decrease). Pilot programs launched with two suppliers; one set an SBTi-aligned goal. Dell recognized as a CDP Supplier Engagement Leader.

sustainability_report p.47

Dependent: Logistics and upstream transportationData confidence — high

Dell measures Scope 3 Cat 4 using GLEC framework well-to-wheel emissions. FY21 emissions rose 44% to 1.098 Mt CO2e due to increased air shipments and expanded scope to additional regional shipping lanes. Dell expects supplier engagement to address logistics emissions reduction as part of overall supply chain decarbonization.

sustainability_report p.26

Signed Toward Zero Exposure programData confidence — high

Dell Technologies joined as a signatory to CEPN's Toward Zero Exposure program at the beginning of 2021 to reduce worker exposure to process chemicals.

sustainability_report p.20

2020· 11 events

Dependent: Supplier water stewardshipData confidence — high

236 supplier factories implemented water management plans in 2020, saving 43.4 million m³ of freshwater and reducing wastewater discharge by 38.9 million m³. Partnership with Alliance for Water Stewardship (AWS); three suppliers achieved the AWS International Water Stewardship Standard at end of 2020. Member of ICT Water Stewardship Working Group.

sustainability_report p.27

Dependent: Supplier SBTi target-setting partnershipsData confidence — high

In 2020, Dell partnered with two suppliers to help them set their own emissions reduction targets aligned to SBTi criteria, focusing on identifying factory energy usage, educating suppliers on renewable energy options, and leveraging industry tools for science-based targets. Expanding to four additional suppliers in 2021.

sustainability_report p.26

CDP Climate A List + Supplier Engagement LeaderData confidence — high

Named to CDP A List 2020 for climate change disclosure and recognized as CDP Supplier Engagement Leader (top 7%).

sustainability_report p.34

60% supplier GHG intensity reduction target by 2030affects scope 3 purchased goodsData confidence — high

Partnering with direct suppliers to reduce GHG emissions by 60% per unit revenue by 2030, meeting Science Based Targets initiative (SBTi) criteria for ambitious value chain goals.

sustainability_report p.26

Zero Waste Program expanded to 22 suppliersData confidence — high

Expanded the Zero Waste Program; 22 suppliers now participate. Participating suppliers diverted 91% of solid waste from landfills through recycling or reuse.

sustainability_report p.29

Net-zero GHG emissions by 2050 target announcedaffects scope 3 co2eData confidence — high

Dell Technologies released a strategy to achieve net-zero GHG emissions by 2050, including a Progress Made Real 2030 target to reduce direct supplier GHG emissions by 60% per unit revenue by 2030, aligned to SBTi criteria.

sustainability_report p.26

Dependent: Supplier energy efficiency projectsData confidence — high

Building on work started in 2017, Dell helps suppliers reduce energy consumption and improve energy efficiency. In 2020, supplier energy reduction projects avoided 48,842 tCO2e (down from 275,130 tCO2e in 2019 due to COVID-19 limiting direct supplier engagement). Annual energy management survey conducted across the supply chain.

sustainability_report p.26

Dependent: Zero Waste Program for suppliersData confidence — high

Expanded pilot Zero Waste Program now includes 22 suppliers. Participating suppliers diverted 91% of solid waste from landfills via recycling, reuse, composting, anaerobic digestion and incineration. 67% of direct material suppliers (by spend) reported progress reducing waste; 95% (by spend) publish GRI-aligned sustainability reports.

sustainability_report p.29

Three suppliers achieved AWS StandardData confidence — high

Three Dell Technologies suppliers achieved the Alliance for Water Stewardship International Water Stewardship Standard at the end of 2020.

sustainability_report p.27

Dependent: Responsible minerals sourcing (3TG + cobalt)Data confidence — high

Focus on tin, tungsten, tantalum, gold (3TG) plus cobalt and mica through Responsible Minerals Initiative (RMI). 81% of smelters/refiners in supply chain achieved RMAP conformance. Annual Conflict Minerals Disclosure filed with SEC; aligned to OECD Due Diligence Guidance, EU Regulation 2017/821, and Dodd-Frank.

sustainability_report p.24

Supply chain renewable energy sourcingData confidence — high

Dell tracks supply chain renewable energy usage (2,144,830,636 kWh in 2020) and works with suppliers globally to identify renewable energy options as part of its 60% supplier GHG-intensity reduction target by 2030. Acknowledges that finding renewable energy in some supplier regions is a key challenge. Hosts training sessions on energy efficiency and supports suppliers in setting SBTi-aligned targets.

sustainability_report p.26

2019· 10 events

Primary: Used electronics take-back and PCaaSData confidence — high

Recovered 2.1 billion lbs of used electronics since FY08 (~160M lbs in FY19 alone), surpassing 2B-by-2020 goal. Dell Reconnect with Goodwill collected 500M+ lbs since FY08 across 2,000+ U.S. locations. Asset Resale and Recycling Services collections grew 30%+ YoY, returning $23M resale value to commercial customers. PC-as-a-Service expanded to new markets to drive circular product flows.

sustainability_report p.31

100M lbs sustainable materials goal achievedData confidence — high

Met 100 million pounds of recycled-content plastic and other sustainable materials in products goal during H1 CY19, ahead of schedule. Goal had been raised from original 50M lbs target in Jan 2017.

sustainability_report p.13

Dependent: Supplier GHG target-setting programData confidence — high

Dell required suppliers representing 95% of direct materials spend to set GHG reduction targets and report emissions inventory. By FY19, 92% of direct suppliers and 61% of key logistics suppliers had done so. Partnered with CDP to deliver supplier GHG training and embedded GHG target-setting/reporting into supplier scorecards reviewed quarterly.

sustainability_report p.22

Dependent: Supplier water risk mitigationData confidence — high

Required 5-year water risk mitigation plans from top 250 direct materials supplier facilities in water-stressed regions; 201 plans collected by FY19. In 2018, supplier projects reduced wastewater discharge by 4.56M m³ and saved 560,000 m³ freshwater. Engaged 28 entities in Lake Taihu, China community roundtables to drive Alliance for Water Stewardship certifications.

sustainability_report p.24

FY11-baseline 40% Scope 1+2 reduction goal (by 2020)affects scope 1 co2eData confidence — high

Dell targeted a 40% absolute reduction in Scope 1+2 market-based emissions vs FY11 baseline by 2020. Achieved 38% reduction by FY19.

sustainability_report p.9

Renewable electricity purchases and on-site generationData confidence — high

Dell sources renewable electricity from local providers in the U.S. and Europe and via renewable energy certificates (RECs) in the U.S. In FY19, renewables represented 33% of total electricity consumption (346 million kWh), up from 29% in FY18, on the way toward a 50%-by-2020 goal. Internal team established to investigate advanced energy sourcing, specifically focused on renewables, following integration of Dell and EMC.

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Primary: Circular material sourcing for productsData confidence — high

Closed-loop plastics recovered from e-waste used in 125+ product models; 35M+ lbs cumulative since FY15. CY18 alone used 13.7M lbs closed-loop plastics, 7.6M lbs post-consumer recycled plastics, 636K lbs reclaimed carbon fiber, 660 lbs closed-loop rare-earth magnets, 5 lbs closed-loop gold. Recycled polyvinyl butyral from car windshields used in laptop bags; ocean-bound plastics used in XPS packaging trays.

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50% renewable electricity goal by 2020affects renewable electricity pctData confidence — high

Goal to source 50% of total electricity from renewables (purchased + on-site). At 33% in FY19.

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Primary: Product energy efficiency (use-of-sold reduction)Data confidence — high

Dell reduced product portfolio energy intensity by 64% from FY12 baseline (toward 80% goal). 14th generation PowerEdge servers drove a near-78% reduction in server energy intensity. Laptops require only ~$3/year in electricity to operate. Cat 11 (use-of-sold) emissions reached 13.65 MtCO2e in FY19.

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Launched Progress Made Real — Vision for 2030Data confidence — high

Dell announced new 2030 sustainability plan succeeding the 2020 Legacy of Good Plan, with three pillars: Advancing Sustainability, Cultivating Inclusion, Transforming Lives with Technology, underpinned by ethics and privacy commitments.

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2016· 15 events

50 million pounds recycled-content plastics goalaffects recycled content input pctData confidence — high

Goal to use 50 million pounds of recycled-content plastic and other sustainable materials in products by 2020. At end of FY16, 36.2 million pounds cumulative (72% progress). Used 14.1M lbs recycled plastics + 170K lbs recycled carbon fiber in FY16.

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Science-based emissions intensity target accepted by CDPaffects scope 1 co2eData confidence — high

Dell's 2020 80% energy intensity reduction target was accepted by CDP as a science-based target consistent with keeping global temperature increase below 2°C.

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Updated use-of-sold product emissions methodologyaffects scope 3 use of soldData confidence — high

Engaged third-party org to examine methodology for calculating energy footprint of products; led to more focused/accurate lifecycle assessments. FY14 and FY15 use-of-sold emissions restated.

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All manufacturing facilities OHSAS 18001 certifiedData confidence — high

With Brazil and India certifications in FY15/FY16, all Dell manufacturing facilities now certified to ISO 9001, ISO 14001, and OHSAS 18001 management systems.

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Primary: Product energy intensity reduction (80% by 2020)Data confidence — high

Energy intensity of Dell product portfolio reduced 42.8% since FY12 baseline, with 16% reduction in FY16 alone. Incorporates 5th/6th Gen Intel Core processors, 13th-gen PowerEdge servers with increased compute per watt, and optimized power supplies. By end of FY16, 416 products (~90% of eligible) qualified to ENERGY STAR. Slightly off-track in client computing category.

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Pending acquisition of EMCData confidence — high

Dell announced pending acquisition of EMC, noted as transformative for the company's strategy and reporting scope. Successful completion expected in FY17 with integration of SER programs.

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Expanded Scope 3 categories in carbon footprintaffects scope 3 use of soldData confidence — high

FY16 was the second year producing an estimated carbon footprint inclusive of Dell's most material Scope 3 emissions, expanding to more categories including supply chain purchased goods and use of sold products.

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2 billion pounds e-waste recovery goalData confidence — high

Goal to recover 2 billion pounds of used electronics by 2020. Cumulative 1.6 billion pounds (80%) achieved by end of FY16.

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Primary: Energy efficiency upgrades across global facilitiesData confidence — high

Dell reduced total electricity use from 674.8M kWh (FY15) to 652.7M kWh (FY16). Initiatives include LED lighting upgrades globally, HVAC/CRAC unit replacements in APJ, energy monitoring systems in India and Malaysia, compressed-air heat recovery in Poland, data center hot/cold aisle improvements in Austin, and a new LEED Platinum office building in Bengaluru. Facility Scope 2 emissions decreased 10.7% YoY.

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Adopted market-based and location-based Scope 2 dual reportingaffects scope 2 co2e marketData confidence — high

Beginning FY16, Dell reports both location-based and market-based Scope 2 emissions following CDP requirements. FY13 baseline 'net' emissions matched best with market-based methodology.

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Primary: Closed-loop recycled plastics supply chainData confidence — high

Industry-first UL-certified closed-loop recycled plastics supply chain. In FY16, used 3.4M lbs closed-loop plastics across 48 products (up from 19 in FY15, 2.2M lbs). Plastics from Dell Reconnect/Goodwill takeback in US are processed by Wistron in China and re-molded at 35% recycled content. Total 14.1M lbs recycled plastics in FY16. Also introduced 170,000 lbs recycled carbon fiber in Alienware/Latitude laptops — industry first. Avoided 9,790 tCO2e vs virgin resin.

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Dependent: Upstream transport optimization (Scope 3 cat 4)Data confidence — high

18.6% decrease in upstream transport emissions FY15-FY16. Strategy: shift to pre-configured shipments with longer lead times from regional centers, 30% of shipments sent via ocean rather than air, consolidation via new global transportation management system. Bulk planning of shipments — e.g. one Mexico-Nashville route saved 260,000 miles annually. Certified SmartWay Shipper.

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Primary: Sustainable packaging (3Cs strategy)Data confidence — high

72% of shipments packaged entirely in sustainable materials in FY16 (up from 66% in FY15); 93% by weight. Materials include molded paper pulp, wheat straw (1.96M lbs), bamboo (163K lbs), AirCarbon (carbon-negative methane-derived plastic, industry first), and mushroom-based cushioning re-introduced for PowerEdge R430. Optimized Inspiron 5459 packaging saved 43,000 lbs material and enabled 13% more units per pallet. Total packaging reduction saved $13M in FY16.

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41% renewable electricity, on track to 50% by 2020Data confidence — high

Dell sourced 41.1% of purchased electricity from renewable sources in FY16, up 2.7% from FY15. 20 facilities purchased 100% renewable electricity; another 3 purchased lesser amounts. On-site solar PV systems operate in Round Rock, Bengaluru, Coimbatore, Panama (combined output 172,000 kWh FY16); solar water heating at 6 locations in Brazil, Ireland and India. Strategy combines utility-purchased green power, RECs/guarantees of origin, and on-site generation. Dell advocates for short-term renewable contracts as well-suited to dynamic real estate portfolio.

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Dependent: Supply chain emissions and water risk managementData confidence — high

Supply chain emissions (Scope 3 purchased goods) = 2.37M tCO2e in FY16, calculated from CDP Supply Chain reporting covering ~90% of procurement spend. 83 suppliers asked to report water usage to CDP; 50 highest-water-risk suppliers submitted 5-year water risk mitigation plans by end of FY16. Plan to expand to 50 more suppliers in FY17. Dell acknowledges data quality issues with current numbers.

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2015· 16 events

Recognized as World's Most Ethical Companies by EthisphereData confidence — high

Listed among the World's Most Ethical Companies by the Ethisphere Institute for second consecutive year.

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Primary: Energy efficiency in facilities + LEED-certified buildingsData confidence — high

Energy efficiency remains the most cost-effective way to reduce GHG emissions. FY15 projects: LED lighting upgrades across APJ region, more efficient cooling systems, plug-fan controls at large data centers, automation controls on chiller systems. New Bengaluru office under construction to LEED Platinum standards; Coimbatore building to LEED Gold. Connected Workplace flex-work program reduced real estate footprint, avoiding 9,800 metric tons of GHGs since FY14.

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Dependent: Closed-loop recycled plastics from take-back streamData confidence — high

FY15: 11.7M lbs of post-consumer recycled plastics used in products; closed-loop plastics comprised 19% of total. Plastics from Dell Reconnect / Goodwill take-back are shredded by Wistron Advanced Materials, blended with virgin plastic at 35% recycled-content ratio, and remolded into new OptiPlex parts. 16 displays + 3 desktops shipping with closed-loop plastics globally by FY15-end. Process generated 11% fewer carbon emissions than virgin plastics. First UL Environment closed-loop-certified PC (OptiPlex 3030 AIO).

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Dependent: Logistics/transportation — ocean over air, packaging densityData confidence — high

Increased ocean transport share by 2% vs FY14 despite 6.6% rise in Scope 3 logistics emissions (driven by sales growth + US West Coast longshoreman strike). Global palletization specification enabled up to 20% more product per pallet. Continued multiyear rollout of integrated transportation management system. SmartWay Shipper certified in US. Net 1.5% reduction in Scope 3 transport emissions since FY13.

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Dependent: E-waste take-back program in 78 countriesData confidence — high

Dell offers consumer recycling in 78 countries and Asset Resale & Recycling Services in 48 countries, with 51 countries for printer supplies recycling. FY15 collected 172.6M lbs (78.3M kg). Cumulative 1.42B lbs since FY08 — 71% of 2-billion-lb goal. Expanded into 42 Carry-In Service Centers in China, 18 in India; PC Exchange Program at 49 Dell stores in 12 Indian cities. Signed 5-year UNIDO agreement for sustainable e-waste management models in developing countries.

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2020 Legacy of Good Plan with 21 long-term goalsData confidence — high

Dell's overarching plan with 21 ambitious goals across environment, communities and people action areas, all bound by end date of 2020. Includes 50% GHG reduction from facilities and logistics by 2020, 80% energy intensity reduction of products, 50M lbs recycled-content plastic, 2 billion lbs e-waste recovery.

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2 billion pounds e-waste recovery by 2020Data confidence — high

Recover 2 billion pounds of used electronics. FY15: 172.6M lbs recovered, cumulative 1.42B lbs since FY08 (71% of goal).

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Added supply chain Scope 3 emissions (Cat 1)affects scope 3 purchased goodsData confidence — high

First-time reporting of Scope 3 supply chain emissions: 2,035,717 MTCO2e, calculated based on revenue-apportioned emissions from suppliers representing >95% of total procurement spend reported via CDP Supply Chain.

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50% GHG reduction target from facilities + logistics by 2020affects scope 1 co2eData confidence — high

Goal to reduce greenhouse gas emissions from facilities and logistics operations by 50% from FY13 baseline. Status: off-track — only 7.1% reduction since FY13 baseline with 2.6% increase from FY14 to FY15.

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Primary: Product energy intensity reduction (80% by 2020)Data confidence — high

Reduced average product portfolio energy intensity by 30.1% since FY12 baseline (6.6% YoY). 13th generation PowerEdge servers launched FY15 offer increased computing power within same energy footprint; PowerEdge generation energy intensity dropped from 100% (11G) to 60.8% (12G) to 35.2% (13G). Qualified 43 servers to ENERGY STAR 2.0; 24 storage systems to ENERGY STAR 1.0 Data Center Storage; 150 client products to ENERGY STAR 6.0/6.1.

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Dependent: Sustainable packaging — wheat straw, bamboo, mushrooms, AirCarbonData confidence — high

66% of packaging (by sales volume) is sourced from sustainable materials and recyclable/compostable, up from 58% in FY14. Wheat straw use grew 800% YoY. First in IT industry to deploy AirCarbon protective bags (carbon-negative plastic from methane capture) for Dell Latitude in US/Canada. Mushroom-based cushioning being re-introduced for servers in FY16. 3Cs strategy (cube, content, curbside recyclability) saved $53.3M and avoided 31.3M lbs of packaging cumulatively.

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OptiPlex 3030 All-in-One: first UL-certified closed-loop PCData confidence — high

Dell launched closed-loop plastics supply chain; OptiPlex 3030 All-in-One became industry's first desktop made with UL Environment-certified closed-loop recycled plastics. Recycled 2.2 million pounds of plastics back into new Dell products in FY15.

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38.4% renewable electricity; on track to 50% by 2020Data confidence — high

In FY15, Dell sourced 38.4% of purchased electricity from renewable sources (259.3 million kWh). 21 facilities purchased 100% of electricity from renewables (wind, water, solar). Lodz, Poland became first manufacturing facility on 100% renewable electricity. On track for 50% renewable target by 2020. Began on-site solar PV at Panama and continued operating solar PV in Round Rock and Bengaluru (combined 191,000 kWh in FY15). Also operates solar water heating in Brazil, Ireland, and India.

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FY13/FY14 emissions baselines restated for acquisitions and divestituresData confidence — high

Adjusted FY13 and FY14 figures to address recent acquisitions and divestitures as well as reclassification of several data centers run for customers.

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Adopted new Scope 2 methodology (market-based)affects scope 2 co2e marketData confidence — high

FY15 data reflects a recent change in Scope 2 methodologies aligned with updated GHG Protocol. FY13 and FY14 figures were adjusted to account for acquisitions, divestitures, and reclassification of customer-operated data centers.

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50 million pounds recycled-content plastic by 2020Data confidence — high

Use 50 million pounds of recycled-content plastic and other sustainable materials in products. FY15: 11.7M lbs used, cumulative 21.9M lbs (44% of goal).

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2014· 1 event

Launched 2020 Legacy of Good PlanData confidence — high

In October 2013, Dell launched its 2020 Legacy of Good Plan with 21 social and sustainability goals to be reached by 2020, including 80% energy efficiency improvement, 100% waste-free packaging, 50% GHG reduction from facilities/logistics, 50% renewable electricity, and 2 billion pounds of electronics recovered.

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