Fiserv

Carbon per million dollars of revenue. The legacy industry-standard reference (CDP, MSCI). Useful for cross-sector context, but distorted by margin — high-margin firms appear artificially efficient. Read alongside the operational and asset intensities for the full picture.

OpEx (operating expenditure) is the running cost of the business — staff, services, energy, materials. This shows how carbon-intensive operations are per million dollars of spend. Removes the margin distortion that revenue-based ratios introduce.

EVIC (Enterprise Value Including Cash) is the firm's total capital footprint — equity + debt + cash + minority interest. The EU's standard intensity measure (SFDR PAI 3) — answers: how much carbon does each million of capital deployed in this business produce?

PP&E (Property, Plant & Equipment) plus leased real-estate assets is the firm's physical infrastructure on the balance sheet. This shows the carbon intensity of that physical footprint — uses Scope 1+2+3 for consistency with the other headline intensities. Surfaces stranded-asset risk for asset-heavy firms.

Fiserv commits to tracking progress and reforecasting targets for reductions in environmental impact, including investigating renewable energy options and publicly reporting on progress to meet these targets. No specific RE100, PPA, or % renewable commitment is disclosed.

Fiserv's CSR report does not describe a carbon removals strategy (DAC, BECCS, biochar, afforestation insetting). The firm's climate strategy is focused on absolute emissions reductions in scope 1 and scope 2, vendor engagement for scope 3 data, and renewable electricity procurement, rather than offsets or removals.

• Real estate consolidation and cloud enablement

  Fiserv seeks to eliminate redundant operations in its office and data center facilities to reduce environmental footprint, including moving toward larger, centralized campuses and maturing its cloud enablement strategy. For new owned buildings, it incorporates green building design principles and seeks LEED or other green building certifications.

• Business travel and commuting reduction via technology

  Fiserv seeks to use technology capabilities to enable face-to-face meetings while limiting the environmental impact of extensive travel and commuting.

• Data center infrastructure efficiency upgrades

  As data center and critical support equipment is replaced, Fiserv considers the energy efficiency of IT hardware, mechanical and electrical infrastructure equipment to reduce emissions from operations.

• Green building design + LEED certification across real estate

  Fiserv incorporates green building design principles into all new construction, renovation and building projects. As of 2024, the firm has over 750,000 sq ft of LEED-certified office space (LEED Gold Milwaukee HQ, LEED Platinum Dublin, LEED Platinum NJ tech campus, LEED Gold NYC executive offices). Practices like LEED for Operations and Maintenance (O+M) are also applied, and ISO 14001 certification is in place at Basildon (UK) and Bogota (Colombia).

• Data center consolidation + cloud migration

  In data centers, strategy includes consolidation to larger facilities, transition of targeted applications to the cloud to improve efficiency, hardware/power management, and asset life-cycle replacement of equipment. Virtualization is used to reduce physical server footprint and lower overall power consumption. Engagement with cloud providers seeks to better understand GHG impact of cloud transition.

• Energy efficiency projects and audits

  In 2024, Fiserv executed energy efficiency projects at U.S. facilities and conducted energy audits at facilities across EMEA. Office locations are also assessed for Energy STAR status and energy-efficiency opportunities as part of the real estate strategy.

• Circular product design + hardware refurbishment (Clover)

  Clover products adhere to CEC and NRCan energy efficiency standards. Newer Clover products use Post-Consumer Recycled (PCR) plastic (e.g. Flex Pocket and Compact exterior enclosures), feature replaceable batteries, and aim for longer lifespan/repairability. Repair facilities are being expanded into regions like Argentina to reduce shipping. In 2024, ~18,000 reusable starter kits were created from validated returned cables, power packs and screwdrivers; foam from refurbished POS hardware was recycled; >225,000 recycled-content boxes were purchased. Over 300,000 lbs of materials from 100,000+ assets were recycled/resold/recovered through an R2-certified vendor; >300 metric tons of paper recycled in U.S.

• Green building design and LEED certification

  Real estate strategy prioritizes green building design principles and LEED certifications. Over 500,000 sq ft of LEED-certified office space as of 2023, including LEED Gold at 1 Broadway (NYC) and LEED Platinum at Berkeley Heights NJ technology campus and Dublin Ireland. Plan to pursue LEED certification at new headquarters in Milwaukee, WI and Columbus, OH. Notable 2023 initiatives include 4 LED and energy upgrade projects and energy audits.

• Operational efficiency and circular materials

  Sustainability initiatives include: reducing PVC scrap by ~40,000 pounds in 2023 at Nashville card production; reducing paper usage by an estimated 100M sheets annually at Omaha output solutions; refurbishing over 7,000 Clover starter kits through reuse of cables, power packs and screen drivers; using post-consumer recycled (65%) plastic in Clover products; using recycled-material overboxes (>200,000 in 2023); and offering recycled PVC, ocean-bound plastic, and upcycled post-industrial plastic cards.

• Data center consolidation and cloud migration

  Data center strategy includes consolidating to larger facilities, transitioning targeted applications to public/private cloud, managing hardware/power consumption, and replacing older equipment with more energy-efficient generators, cooling and back-up power. Modern cloud-native platforms enable dynamic scalability and intelligent hardware consumption. In 2023, more than 70,000 assets avoided the landfill and over 500,000 pounds of materials were recycled through their third-party e-waste provider.

• Business travel and employee commuting reduction

  Business travel (Scope 3 cat 6) and employee commuting (cat 7) account for ~7% of total GHG emissions. Fiserv's travel booking tool alerts associates to approximate emissions associated with their travel to encourage optimization. Methodology for employee commuting is being refined to look at data by location and commute type.

• Digitisation of paper-based payment processes

  In 2022, Fiserv's Bill Pay solution processed more than 80 million checks per month, with nearly 80% delivered electronically. Digital document storage, electronic billing/payments and omnichannel delivery substitute paper-based processes, reducing paper consumption and transport emissions. Omaha NE facility reduced paper waste by ~1 ton per day via print-job consolidation.

• Real estate consolidation and green building (LEED) program

  Fiserv has been consolidating offices and data centers since 2017 to reduce energy/emissions footprint. In 2022 alone, 7 data centers were eliminated. New offices use green building design principles: One Broadway NYC (LEED Gold), Berkeley Heights NJ Innovation Center (LEED Platinum applied), Dublin Ireland (LEED Gold applied). New buildings include solar panels, EV chargers, LED lighting, building monitoring systems and green roofs.

• Data center consolidation and cloud migration

  In 2022 Fiserv consolidated 7 data centers, transitioning facilities to larger established sites or to the cloud. Newer servers reduce energy intensity vs outgoing equipment. Take-back provisions with vendors reduce end-of-life waste to landfill. Anticipates monetary and energy savings.

• Sustainable card production materials (recycled PVC, ocean-bound plastic, PLA)

  Output business offers three environmentally friendly plastic card options: Recycled PVC (industrial waste/scrap recovered for card production); Recovered Ocean-Bound Plastics (used as HDPE card core in contactless cards); Bio-Sourced Plastic Substitute - PLA derived from cornstarch replaces 80% of petroleum-based PVC. Nashville TN facility reduced PVC waste by ~25,000 pounds via card-production process changes.

• Supplier engagement on environmental impact

  Fiserv expects suppliers to share its environmental priorities and engages with them to reduce their environmental impact. Where appropriate, it strives to collect metrics around suppliers' own environmental impact.

• Clover terminal recycling and paperless products

  Fiserv's products enable digital paperless services to help customers operate more sustainably. The company also runs a program to recycle payment terminals such as Clover devices, supporting circularity in product end-of-life.

• Supplier engagement for actual GHG data (Scope 3 Cat 1, 2, 4)

  Suppliers (categories 1, 2 and 4) account for 72% of GHG emissions. Fiserv set an interim target to have 25% of vendor spend provide actual GHG emissions data by 2030. In 2024, outreach was conducted with transportation vendors (getting actual data from two larger vendors) and with co-location data center providers (category 8) on electricity consumption and renewable energy strategy. In 2025, engagement will expand to technology and cloud providers to replace spend-based calculations.

• Vendor engagement for Scope 3 emissions data

  Vendors (Scope 3 cats 1, 2, 4) represent approximately 79% of total GHG emissions. Interim target: 25% of vendor spend to provide actual GHG emissions data by 2030. Fiserv enhanced vendor assessments in 2023 to include ESG-related questions, is developing a Third-Party Code of Conduct, and is moving from spend-based to hybrid emissions calculation methods.

• Business travel reduction & emissions visibility

  Scope 3 Category 6 (business travel) fell from 70,061 tCO2e (2019) to ~14,000 tCO2e (2020-2021), partly COVID-driven. Fiserv enabled the corporate travel booking tool to display approximate emissions associated with each trip, intended to educate and encourage associates to optimize travel as office return continues.

• Vendor engagement on Scope 3 purchased goods

  Cat 1 (purchased goods) dominates Scope 3 at 1,233,987 tCO2e (2021). Fiserv plans to expand vendor engagement through ESG survey questions in vendor assessment processes in 2023 and engage technology vendors on measuring climate benefits.